AI in Quick Lube Customer Service: What 100,000 Calls Reveal
By the end of 2026, an estimated three out of five auto service shops will be using AI in some…
Speaker: Barath Sundar
AAPEX Education sessions and Events are being added on a rolling basis.
Check back soon for the complete schedule.
By the end of 2026, an estimated three out of five auto service shops will be using AI in some…
Speaker: Barath Sundar
The Women in Auto Care community is dedicated to its mission of connecting, empowering and mentoring women within the auto…
This on-floor session is a fast-paced, interactive demonstration focused on a common frustration for shop owners and managers: no matter…
Speaker: Jimmy Alauria
Target Audience: Shop Owners
For most business owners, the majority of their personal wealth is tied directly to their company, yet many owners are…
Speakers: Becca Zanders, Tony Zanders
Level: Intermediate
Target Audience: Shop Owners
The Production Problem You’re Not Solving- Every shop leader has felt it. The nagging sense that if you pay a…
Speaker: Mike Bennett
Level: Intermediate
Target Audience: Shop Owners
Processes. Nobody likes them. Everybody needs them. I invite you to a session developed to spark a flame for establishing…
Speaker: lauralee schmidt
Level: Intermediate
Target Audience: Service Advisors, Shop Owners
Capturing a waveform is easy. Capturing the right waveform on a live vehicle is where most technicians struggle. In this…
Speaker: Trevor Schlientz
Level: Advanced
Target Audience: Technicians
Success in your shop depends on one thing above all: PEOPLE. Whether you’re an Owner, GM, or Service Advisor, building…
Speaker: Cecil Bullard
Level: Advanced
Target Audience: Service Advisors, Shop Owners
Modern Vehicle Network Operation and Communication Resources for Gathering Information for Network Codes and Protocols Network Protocols and Network Topology…
Speaker: Adam Robertson
Target Audience: Technicians