12 events found.
Events
-
-
-
-
-
-
-
-
The Invisible System Inside Your Shop
Most repair shops think their client reviews reflect the customer service skills of their front-of-house staff, but what clients are…
Speaker: Kathleen Callahan
Level: Intermediate
Target Audience: Service Advisors, Shop Owners, Technicians
$150.00 -
CAN Bus Busters! Tips & Techniques for Network “Failures to Communicate”
Electronic modules on modern vehicles ‘speak’ to each other (and to your scan tool) on multiplexed networks. Can you diagnose…
Speaker: Dave Hobbs
Level: Advanced
Target Audience: Technicians
$150.00 -
Why Your Technicians Only Produce 3–5 Hours a Day — and How to Turn It Into 10–12
Across the country, many auto repair shops have technicians working 8–10 hours per day but producing only 3–5 billed hours.…
Speaker: Rick White
Level: Intermediate
Target Audience: Shop Owners
$150.00 -
From Start to Stay – Hiring with Intention
Hiring doesn’t need another playbook. It needs a reality check. This session is a deep dive into what it really…
Speaker: Sara Fraser
Level: Beginner
Target Audience: Shop Owners
$150.00 -
Targeting Solutions Service Advisor Case Studies
Designed for current and aspiring service advisors, this course takes a hands-on, real-talk approach to growing as a service advisor…
Speakers: Paul Ackerman, Clay Lanphere
Level: Intermediate
Target Audience: Service Advisors
$150.00 -
Vehicle Game Plans – Mastering Your Diagnostic Skills
For complete and correct repairs on today’s cars and trucks, techs need to start with a plan—and stick with it.…
Speaker: Jerry “G” Truglia
Level: Intermediate
Target Audience: Technicians
$150.00
