The Production Problem You’re Not Solving- Every shop leader has felt it. The nagging sense that if you pay a tech too well or guarantee too much, they’ll lose focus on production and stop pushing. So…

Transitioning Your Business is a practical course designed to help auto repair shop owners understand how to grow, value, and ultimately transition their business—whether through succession, sale, or …

Most shops don’t have a hiring process. They have a hiring reaction. A tech quits. The owner posts on Indeed. Applications trickle in — most unqualified. The few good ones get lost in the shuffle or g…

Across the country, many auto repair shops have technicians working 8–10 hours per day but producing only 3–5 billed hours. Most shop owners assume the problem lies with the technician — that the team…

Short Description (For Registration) Artificial Intelligence is rapidly changing how businesses operate, and independent repair shops are no exception. In this session, Rick White will demystify AI an…

Most repair shops think their client reviews reflect the customer service skills of their front-of-house staff, but what clients are really reacting to is the communication system inside the shop. Com…

Success in your shop depends on one thing above all: PEOPLE. Whether you’re an Owner, GM, or Service Advisor, building and leading a strong team is no longer optional—it’s mission-critical. Join Cecil…

The independent automotive service industry doesn’t suffer from a lack of effort – it suffers from chronic leadership fatigue. Too many owners carry the weight of every problem, decision and outcome. …

Success is no longer the finish line. Across our industry, a new generation of leaders is emerging – building companies that perform, grow and leave a lasting impact on teams, customers and communitie…

AI is transforming the automotive aftermarket, but which tools are worth your time and investment? In this session, Cavan Robinson, VP of Operations at Vehlo, will provide a practical guide to the top…