Success in your shop depends on one thing above all: PEOPLE. Whether you’re an Owner, GM, or Service Advisor, building and leading a strong team is no longer optional—it’s mission-critical. Join Cecil Bullard in this high-impact workshop that delivers actionable strategies to help you find, hire, train, and lead top-tier teammates who drive results and elevate your shop’s culture.

This class tackles today’s biggest hiring challenges head-on: where to find the right talent, how to interview with purpose, and what it takes to keep team members engaged, accountable, and invested in your business. You’ll learn the step-by-step blueprint for turning new hires into loyal, high-performing contributors—and how to become the kind of leader that brings out their best.

What You’ll Learn:

Module 1: Attracting, Hiring & Training the Right People

• Why good hires turn into poor performers—and how to prevent it
• How to define your “ideal candidate” for long-term fit and cultural alignment
• Proven interview strategies that inspire and reveal true potential
• The 8 essential steps to consistently attract quality candidates
• Writing job descriptions that actually work
• Mentorship models that build trust, confidence, and growth
• Training frameworks that drive consistency and excellence
• Setting clear expectations from day one

Module 2: Leading and Managing for Success

• The 3 critical elements of team inspiration
• Traits of high-impact leaders (and how to develop them)
• Crafting a vision and mission your team can rally behind
• Setting and achieving business-aligned goals
• Effective team and one-on-one meeting structures
• Techniques to motivate and retain talent

Key Takeaways:

Participants will leave this class equipped with the mindset, tools, and practical systems needed to:

• Hire smarter and build a rockstar team that drives business growth
• Lead with clarity, empathy, and influence
• Create a workplace culture that attracts and retains top talent
• Mentor effectively to elevate new hires into future leaders
• Reduce turnover, increase engagement, and boost overall shop performance

This class is perfect for shop owners who want more peace of mind, GMs aiming for operational excellence, and Advisors ready to lead and grow. Build your dream team—and become the leader your business needs.