Matt Shepanek ASE’s VP or Credential Testing Programs will go over the ASE test workshop process and talk about some exciting new inititives in the works.

Most shops don’t have a hiring process. They have a hiring reaction. A tech quits. The owner posts on Indeed. Applications trickle in — most unqualified. The few good ones get lost in the shuffle or g…

Short Description (For Registration) Artificial Intelligence is rapidly changing how businesses operate, and independent repair shops are no exception. In this session, Rick White will demystify AI an…

The independent automotive service industry doesn’t suffer from a lack of effort – it suffers from chronic leadership fatigue. Too many owners carry the weight of every problem, decision and outcome. …

If Google is the new word of mouth, your reviews are shouting your story to the world—good and bad. In this high-energy session, Jimmy Lea shows you how to turn casual reviewers into raving, referring…

Your community is the key to your success, so treat them with all the love and care you give to their vehicles. This class is designed to ignite a spark, and light a path, to create memorable events t…

In an instant, everything can change. After surviving sudden cardiac arrest, Jeff Luther faced a reality most people never prepare for. Fear was constant. The future felt uncertain. The comeback felt …

Regie hired and fired over 27 employees in one year, not because they were bad, but because he had to become a better leader. For service-based business owners, team issues can drain your energy and s…

Most Independent shop owners don’t struggle because of the economy, their technicians, or their market. They struggle because they knowingly built themselves into the center of everything. They “bottl…

Promoting a high-performing employee into a supervisory role is one of the most common — and costly — decisions organizations make. Too often, individuals are promoted based on technical skill rather …