87% of the 5,500 U.S. auto technicians surveyed by WrenchWay and ASE say proper shop equipment and paid vacation are “must-have” employee benefits,

Demand for repair work is outpacing the supply of auto technicians; without a course correction, waiting time for service will grow, the cost will rise, and shops that are unable to recruit technicians may close

Just like the inner workings of our businesses, challenges that arise in the automotive aftermarket are seldomly singular – they all have a cause, an effect and contributing factors. Today’s topic is no different. As we collectively work towards addressing the technician gap or adapting to new vehicle technologies, we must realize that these challenges can’t be talked about in a vacuum – they’re related and can enable us to address both more effectively!