Winning on Experience, Trust, and Value November 4 @ 4:00 pm – 4:30 pm Discussion on how quick lube operators can use, digital tools, direct-mail, and trusted brand partnerships to strengthen the customer experience,…
Winning Lifelong Customers®: Stop Chasing Strangers November 5 @ 10:30 am – 11:30 am Drawing from more than 30 years of leadership experience, including Chick-fil-A, H-E-B, and organizations across retail, banking, healthcare, and service… Speaker: Ed Howie
PAMA and Advocacy November 5 @ 12:30 pm – 1:00 pm Get an inside look at PAMA’s federal advocacy agenda and the work taking place behind the scenes to protect and… Speakers: Towner French, Justin Cialella