AAPEX Live 2023
November 17, 2023
Epicor Acquires Elite EXTRA
Epicor, global provider of industry-specific enterprise software designed to promote business growth, announced it acquired Elite EXTRA, provider of cloud-based last-mile delivery solutions.
The acquisition expands Epicor’s ability to help its customers across the make, move and sell industries simplify last-mile logistics and compete in a hyper-competitive market more effectively, the company said. Financial terms were not disclosed.
“Getting the right parts and products to the right place at the right time is essential in today’s marketplace. More and more, it’s all about make, move, sell…and deliver,” said Epicor CEO Steve Murphy. “We are thrilled to welcome Elite EXTRA as part of the Epicor team, adding advanced last mile delivery capabilities to help our customers simplify, streamline, and strengthen their logistics operations.”
Epicor said the acquisition will complement and strengthen its “ability to optimize last-mile logistics and solve supply chain challenges for customers across Epicor’s vertical industries.”
With Elite EXTRA, Epicor added its customers in the automotive aftermarket will gain even deeper real-time visibility to make more informed routing, dispatch and inventory decisions. “This will help distributors, independent service shops and dealers improve efficiency, reduce costs, and deliver a superior customer experience that builds loyalty and creates a competitive advantage,” said Epicor.
Epicor said the Elite EXTRA portfolio provides many key benefits and features to customers across the make, move, and sell industries, including:
• Simplify last-mile delivery logistics. Elite EXTRA offers an end-to-end logistics management solution for multiple logistics operations. From deliveries and pickups to services and shuttling people, Elite EXTRA streamlines operations and provides full visibility of logistics to make more informed routing decisions.
• Streamline and scale operations with an extensive delivery network. Elite EXTRA helps meet demanding customer expectations by using the most efficient and cost-effective ways to deliver products. A pre-connected network enables customers to leverage leading third-party fleets such as DoorDash, Uber, Roadie, Point Pickup, and more. Customers manage delivery options by preference or automated business rules such as speed, price, or priority fleet agreements.
• Strengthen reverse logistics and automate returns. Elite EXTRA streamlines and provides enhanced visibility into the entire returns process. The solution helps to reduce the cost of returns and accelerates the pickup, validation/authorization, and credit issuing process.
The Elite EXTRA portfolio is built on a service-oriented architecture, making it easy to scale and integrate with ERP, POS, and eCommerce systems, Epicor said. Elite EXTRA is already integrated with Epicor Vision, the company’s automotive parts distribution management platform. In the future, Elite EXTRA will be integrated with other Epicor ERP platforms and industry productivity solutions across the Epicor Industry ERP Cloud portfolio.
“Like Epicor, we have built our company with a customer-centric mindset in delivering the innovative, purpose-built solutions our users need to solve their biggest supply chain challenges,” said Elite EXTRA President and Founder Jim Ward. “We are excited to continue that mission, and we look forward to expanding our resources in joining the Epicor team to help customers across industries optimize and streamline their delivery operations.”