State of Supply Chain Disruptions

By Angela Chiang, director, International Affairs, Auto Care Association

Companies of all different sizes and industries are experiencing significant supply chain disruptions as the COVID-19 pandemic continues to reveal supply chain vulnerabilities and have a staggering effect on the movement of goods worldwide. Each link in the supply chain is… READ MORE  

A Radically Different Aftermarket

By Nathan Shipley, automotive industry analyst, The NPD Group

My first business trip in more than 18 months will take place in a few weeks as I fly to Las Vegas for the 2021 AAPEX show. I have attended this show more times than I can count — and the… READ MORE  

Employee Retention & Evolving With the Automotive Industry

A Conversation With The ASOG Podcast’s David Roman & Lucas Underwood

We reached out to the hosts of The Auto Shop Owners Group (ASOG) Podcast, David Roman and Lucas Underwood, to get their thoughts on challenges the automotive aftermarket industry is facing, recommendations they have for shop owners, and how… READ MORE  

Eight Ways to Strengthen Your Company’s Cybersecurity Strategy

By Taylor Mitchell, senior vice president, technology and standards, Auto Care Association

Vehicle security is a critical conversation and you can learn all the latest information about safe, secure and standardized access to vehicle repair data at the Auto Care Emerging Technology booth (A30001) and in Joe’s Garage this year… READ MORE  

Where Customers Become Friends

By Dwayne Myers, CEO and president, Dynamic Automotive

This summer, we were finally able to celebrate our 25th Anniversary, about a year and a half late, with our customers, friends, family, partners and team members. What a celebration it was, being able to be in person after so long and getting… READ MORE  

Businesses Must Adapt as Cooling Systems Technology Changes

By Mark Taylor, NARSA/IDEA Executive Director

Many radiator shop technicians actually started out as blacksmiths. An example of this history is NARSA/IDEA member Don Hart’s Radiator based in Waller, Texas. Don’s great-uncles, the Echols brothers, started a blacksmith business in Fort Worth in 1910. Because they recognized automotive technology as… READ MORE  

Attracting and Retaining Automotive Aftermarket Employees in 2021 and Beyond

By Kirsten Zaremba, senior director, marketing, Auto Care Association 

Automotive aftermarket wage averages continue to break records with June 2021 being another record month for non-supervisory employee wages. On the retail side, parts store employees on average made $18.61 per hour, 7% higher than June 2020, while tire dealer employees… READ MORE