Attendee FAQs

What is the Virtual AAPEX Experience (VAE)?
The Virtual AAPEX Experience serves as the hub of information and connections for service professionals and shop owners, providing access to accredited training sessions led by elite technicians, one-on-one meetings with key suppliers, listings of new products and technologies, and valuable networking all set up through the digital platform—and all free to qualified attendees.

Who should attend the VAE?
Shop owners, technicians, service advisors, and all other aftermarket professionals who would benefit from training sessions and meeting with participating exhibitors relevant to their business.

Potential exhibitors or non-exhibiting manufacturers should click here for more information.

When is the VAE?
The live online program and prescheduled meetings will take place November 3–5, 2020. Content will be available for viewing after the event.

Where do I go to register for the VAE?
Registration for the VAE can be completed here.

What is the cost to attend the VAE?
The VAE is free for all qualified attendees that are members of the automotive industry.

If I already registered for the 2020 AAPEX / SEMA Show, do I have to register again?
Yes. Your registration fee for AAPEX/SEMA will be refunded, and you will need to re-register for this separate, free virtual event.

If I am registered for the 2020 AWDA+ Virtual Conference, do I need to register for this?
Yes. The VAE and the AWDA+ Virtual Conference are two separate events.

Please contact AAPEX Event Management at 708-226-1300 or kelly@aapexshow.com with additional questions.”

EXHIBITOR FAQs

What is the Virtual AAPEX Experience (VAE)?
The Virtual AAPEX Experience is designed to connect exhibitors and sponsors with service and repair professionals and shop owners from around the globe. Showcase your products and provide training and demos via the digital platform, where attendees will be searching by name and product, and matching with your company. Participate in one-on-one meetings, unveil solutions, highlight your brand, and answer questions for these qualified, high-quality attendees, who will also have access to accredited training opportunities and education.

Who should exhibit in the VAE?
Aftermarket suppliers who want to speak directly to or have demos or products to share with service professionals and shop owners.

When is the VAE?
The live online program and prescheduled meetings will take place November 3–5, 2020. Content will be available for viewing after the event.

What is the deadline to sign up for virtual exhibit space?
The sooner you submit your application, the more time you have to prepare and connect with attendees. Confirmed exhibitors will have access to start building out their profiles in mid-September, and attendees will have access to start using the platform in early October. For information on deadlines, please contact billjr@aapexshow.com.

How do I sign up to exhibit at the VAE?
Complete the exhibit application for the Virtual AAPEX Experience.

What is the deadline to submit my application to exhibit for the VAE
The deadline is September 17, 2020.

What is the cost to exhibit in the VAE?
The cost to exhibit is $1,000 for Auto Care Association or MEMA/AASA members and $1,500 for non-members.

If I already contracted to exhibit for AAPEX 2020, do I have to sign up again?
Yes, this event is separate from and not a part of AAPEX 2020. For more information, click here.

Are there additional sponsorship and promotional opportunities available?
Yes. For more information on available promotional opportunities, please contact chris.kalousek@aapexshow.com.

Please contact AAPEX Event Management at 708-226-1300 or billjr@aapexshow.com with additional questions.

Going Virtual FAQs

Why did AAPEX move to a virtual event?
Given the State of Nevada’s recently announced long-term mitigation strategy for the COVID-19 pandemic, which has indefinitely prohibited events with more than 50 participants, and the severe limitations on international and domestic travel imposed in connection with the pandemic, unfortunately, it is not possible for the traditional in-person event to proceed.

Will registered attendees get a refund? If yes, how will this work?
Yes, registered buyers will receive a refund. Refunds will be automatically processed within the next two weeks.

Does AAPEX anticipate returning to an in person show in 2021? 
Yes, AAPEX 2021 is planned for November 2-4, 2021, at the Sands Expo and Caesars Forum Conference Center in Las Vegas.

What should attendees do who have purchased airline tickets?
Contact the airline directly for their individual policy details and options.

What should attendees who have reserved hotel rooms do to apply for refunds/credits?
If you booked a hotel room through AAPEX’s official housing vendor OnPeak, your room will automatically be cancelled, and you will receive official confirmation within a week.

Will exhibitors get a refund?
Exhibitors can opt to get a refund or have monies applied to the 2021 event. 

Will I have first right of refusal in 2021 for the sponsorship I booked this year?
Yes.

What should exhibitors do who have purchased airline tickets?
Contact your airline directly for their individual policy details and options.

What should exhibitors who have reserved hotel rooms do to apply for refunds/credits?
If you booked a hotel room through AAPEX’s official housing vendor OnPeak, your room will automatically be cancelled, and you will receive official confirmation within a week.

Will this action affect seniority?
No, it will not.

What should exhibitors do if they reserved spaces for hospitality events, receptions, dinners or other meetings & events within the Venetian, or other Las Vegas venues? 
If you’ve booked space at a restaurant, hotel or other venue, contact them directly for information. 

When will exhibit space/applications for AAPEX 2021 become available? 
Exhibit space applications for AAPEX 2021 will be available November 16, 2020. 

For any additional questions reach out to Bill Glasgow, Jr. at billjr@aapexshow.com.