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SUMMARY:Targeting Solutions Service Advisor Case Studies
DESCRIPTION:Designed for current and aspiring service advisors\, this course takes a hands-on\, real-talk approach to growing as a service advisor by diving into actual experiences from the field. Each session features real-world scenarios. Scenarios that actually happened on the service drive\, broken down and discussed by two seasoned industry experts who have seen it all. Together with the group\, we’ll unpack what went wrong\, what we could have done differently\, and what we can take away from each situation to raise our game. You’ll get insight into how top advisors handle tough conversations\, recover from missteps\, and turn challenges into opportunities. Expect open dialogue\, live feedback\, and group participation as we examine everything from missed sales and “dropped balls” to moments where a small adjustment made a big impact.
URL:https://www.aapexshow.com/event/targeting-solutions-service-advisor-case-studies/
LOCATION:The Venetian\, Galileo 1001-1002
CATEGORIES:Service Advisor Training
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DTSTART;TZID=America/Los_Angeles:20261104T093000
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DTSTAMP:20260722T195645Z
CREATED:20260427T221141Z
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UID:10000450-1793784600-1793790000@www.aapexshow.com
SUMMARY:ADAS Made Easy for Counter Professionals
DESCRIPTION:This course gives counter personnel a clear\, high‑level understanding of today’s Advanced Driver Assistance Systems (ADAS) and how everyday service operations can impact their performance. Participants learn how to identify ADAS features on a vehicle\, source accurate recalibration requirements using service information\, and document repairs to reduce liability exposure. Build your confidence in explaining ADAS needs to customers with clarity\, professionalism\, and a focus on customer value.
URL:https://www.aapexshow.com/event/adas-made-easy-for-counter-professionals-2/
LOCATION:The Venetian\, Galileo 1003-1004
CATEGORIES:Service Advisor Training
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DTSTART;TZID=America/Los_Angeles:20261104T113000
DTEND;TZID=America/Los_Angeles:20261104T133000
DTSTAMP:20260722T195644Z
CREATED:20260427T221139Z
LAST-MODIFIED:20260722T195644Z
UID:10000449-1793791800-1793799000@www.aapexshow.com
SUMMARY:Repair Order ROI - Writing repair orders for Increased Revenue and Productivity
DESCRIPTION:In the fast-paced world of auto repair\, every detail matters. A well-crafted repair order isn’t just paperwork; it’s a strategic tool that can impact your bottom line. Whether you’re an experienced service advisor\, mechanic\, or shop owner\, mastering the art of repair order writing can significantly boost your business. \nWhat You’ll Learn: \nProfit-Driven Documentation: \n\nUnderstand how clear\, concise repair orders directly correlate with increased revenue.\nLearn to communicate essential details effectively\, from diagnostics to parts and labor.\n\nEfficiency Techniques: \n\nStreamline your repair order process to save time and resources.\nDiscover best practices for organizing information\, reducing errors\, and minimizing back-and-forth.\n\nSales-Boosting Language: \n\nCraft repair orders that not only document repairs but also influence customer decisions.\nUse persuasive language to upsell additional services and maintenance.\n\nROI Metrics: \n\nMeasure the impact of well-written repair orders on your business’s financial health.\nCalculate return on investment (ROI) based on improved productivity and increased sales.
URL:https://www.aapexshow.com/event/repair-order-roi-writing-repair-orders-for-increased-revenue-and-productivity/
LOCATION:The Venetian\, Galileo 1003-1004
CATEGORIES:Service Advisor Training
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